UXM
UXM (User eXperience Management) is a service diagnostic solution
that monitors and offers visibility into service quality across all IT service segments.
Based on Network Packet analysis technology,
UXM monitors user activities, such as entry/exit times and response delays in real time.
Through this, service quality is ensured from the end user's perspective,
causes of failures are identified, and business continuity is guaranteed.
UXM can be applied to any application system operating on TCP/IP
without being constrained by the application platform
and is broadly usable in cloud environments.
Furthermore, it allows even those who are not IT experts to manage a company's IT service quality efficiently.
UXM
UXM(User eXperience Management)은 IT 서비스 전 구간의 품질을 모니터링해
서비스 품질 가시성을 제공하는 서비스 진단 솔루션입니다.
UXM은 Network Packet 분석 기술을 기반으로
사용자 유출입 시간과 응답 지연 등 사용자의 활동을 실시간으로 모니터링합니다.
이를 통해 최종 사용자 관점에서 서비스 품질을 유지하고,
장애 원인을 식별하여 비즈니스 연속성을 보장합니다.
UXM은 응용시스템의 플랫폼에 구애받지 않고
TCP/IP를 기반으로 동작하는 모든 응용 시스템에 적용할 수 있으며,
클라우드 환경에서도 폭넓게 활용할 수 있습니다.
또한, IT 전문가가 아니어도 기업의 IT 서비스 품질을 간편하게 관리할 수 있도록 해줍니다.
Resources
References
Korean Air DCO Project Analyzed AS-IS status for homepage cloud transition,diagnosed service performance after transition,and monitored
Monitored quality of video conference system,Diagnosed service performance andanalyzed network sections
E2E Construction Project Diagnosed and analyzed company-wide management system service performance,including ERP, Groupware,and monitored failures
Next-Generation System Construction Project Diagnosed, analyzed, and detected failures in service performancefor systems applying Private Cloud
ITO Project Diagnosed, analyzed, and detected failures in service performancefor main external service systems
E2E Construction Project Diagnosed, analyzed, and detected failures in service performancefor main external service systems
Constructed monitoring for cloud-entry system Diagnosed, analyzed, and detected failures in service performancefor systems entering the cloud